No requotes, minimum order volume of 0.
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Below are the details of the complaint: When I asked them for some kind of proof they couldn't provide any.
All pending orders were changed and entered far down at unacceptable price 1. With no replies after 3 days, I have started a chat conversation and the agent sent the message via chat whereby Slippage during high volatile time is acceptable according to company policy. I agree there might have small slippage and price gap during news, but 40pips is too much. For me this is not my problem, it is totally their backend issue. FBS should evaluate price ticks from their LP and revert back the prove. This is not professional at all and I am looking forward to complaint to FPA.
First and foremost, we would like to inform you that slippage and requotes are different things. No requotes, minimum order volume of 0. Customer Service What I really appreciate this broker for is its customer service. Seriously, after all these months I talk to the support team guys as if they were my fellas. You can IM them from the site if you need some help, they reply in mere seconds. Otherwise, you can go for a good old email of reach them via social media.
The thing is FBS has a multilingual support team that speaks 19 languages and has local peculiarities for different countries. Offers And here comes the best and by all means my favorite part — specials and giveaways.
The server saves this information, and, unfortunately the account can not be unblocked. You were informed with the bonus rules when you opened your account, it is implied that you accepted these rules when you clicked in "open account", and that you had knowledge of the conditions set by the company.
They claim I opened multiple accounts with them which makes me wonder who is wasting their time opening multiple bonus accounts knowing that in any case if they manage to make a profit they won't be able to withdraw it. I certainly didn't register multiple accounts with them. When I asked them for some kind of proof they couldn't provide any.
And I know for sure they won't be able to debunk my claims because I used my home internet connection to register to fbs and I know for a fact that there has been only one registration to fbs. Does this mean that someone other than me has my ID, the same face as me, the same name, the same birthday as me has opened an FBS account.
I really don't see how is that possible. If anyone knows how can they can claim such a thing let me know. I even tried to deposit money to my FBS account prior to receiving the bonus, thankfully the deposit didn't go through for some reason, otherwise I'd have lost not only my time but also money with them. In reality I should have been more cautious because they're one of the few companies that still offer no deposit bonus actually they dont really when this practice has been outlawed in Europe.
Forex trading allows you to buy and sell currencies, similar to stock trading except Apply Online · Video Library · Product Guide · International Offices.
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